8ffb Responsible Gaming — Your safety is our priority
8ffb believes entertainment is only enjoyable when it is experienced in a controlled and mindful way. Use our tools and guidelines to keep your gaming experience positive at all times.
Gaming
Why is responsible gaming important?
Online betting and casino games are an exciting form of entertainment. But like any form of entertainment, they need to be enjoyed within limits. 8ffb always puts the mental and financial wellbeing of its users first. We want you to have fun — but mindfully.
Responsible gaming means staying aware of your budget, your time, and your state of mind, and seeking help when needed. At 8ffb we are committed to giving you the tools and information that will keep your gaming experience positive at all times.
Remember: betting and gaming are strictly for people aged 21 and above. Minors are not permitted to use this platform under any circumstances.
Our protection tools
8ffb provides several dedicated tools to help you stay in control of your gaming.
Deposit Limit
You can set a daily, weekly, or monthly deposit limit. Once set, the limit takes effect immediately. Increasing a limit requires a waiting period, but decreasing it takes effect instantly. This protects you from overspending.
Time Limit
Set a maximum duration for each session. When the set time is up, you will automatically receive an alert. This keeps you from playing on without realising it and helps you maintain a healthy balance.
Time-Out Break
If you feel you need a break, you can pause your account for a set period. You can choose a time-out from 1 day up to 6 weeks. During this time you will not be able to place bets on the platform and you will not receive any promotional emails.
Self-Exclusion
If you feel that gambling is getting out of your control, you can use self-exclusion to close your account for an extended period. Once you apply for self-exclusion, we will close your account as quickly as possible, either permanently or for a specified term.
Gaming History and Review
You can view your gaming history, deposit and withdrawal records at any time. Review your playing patterns regularly. Consciously tracking how much time and money you are spending helps build responsible gaming habits.
24/7 Support
For any concerns or questions about gaming, contact our 24/7 live chat support team in Bengali. Our trained team will help you make the right decisions and set the limits you need.
Warning signs of problem gambling
If you notice the following signs in yourself, it is wise to seek help.
- Feeling a repeated urge to keep betting in order to recover lost money.
- Spending more than your budget but being unable to stop.
- Hiding your gambling from family or friends, or lying about it.
- Feeling restless, irritable, or anxious when not playing.
- Taking on debt or breaking into savings to fund gambling.
- Prioritising gaming over work, family, or everyday responsibilities.
- Being unable to stop playing at a set time or after a set amount.
Learn about limits and controls
8ffb provides the following steps to help you stay in full control of your gaming.
Set a deposit limit
Set a daily, weekly, or monthly deposit limit from your account. Reducing a limit takes effect instantly. This is your most effective safety tool.
Take a time-out
Pause your account for any period from one day to six weeks. During this time your account will be completely inactive.
Apply for self-exclusion
If you need a long-term break, let our support team know by requesting self-exclusion. Send your request to [email protected] or through live chat.
Our commitment to responsible gaming
8ffb follows several core principles to ensure a safe and fair gaming environment.
Age verification
We make sure that only people aged 21 and above are using the platform. Age is verified at the time of registration.
SSL protection
Your personal information and financial data are protected with the highest SSL encryption technology.
Fair play
All our games are operated to ensure completely unbiased and fair outcomes.
Trained support team
Our support team is trained in responsible gaming and is available around the clock to help in Bengali.
Top tips for responsible gaming
Responsible gaming is a habit that needs to be built. Following the tips below will keep your gaming experience enjoyable at all times.
✔ Set a budget — Only bet an amount that, if lost, will not affect your daily life.
✔ Treat gaming as entertainment — Never think of gaming as a source of income or a way to recover losses.
✔ Take regular breaks — Instead of playing for long stretches at a time, take breaks and focus on other things.
✔ Do not bet on impulse — Never bet when you are angry, upset, or under the influence of alcohol.
✔ Accept losses — If you lose, do not place bigger bets to try to win it back.
✔ Do not hesitate to ask for help — If something feels wrong, let our support team know straight away.
Support and contact
If you feel that betting is becoming a problem for you or someone close to you, do not wait — seek help now. 8ffb is here for you.
Live Chat
Our trained team is available 7 days a week, 24 hours a day on live chat to help you in Bengali. Discuss anything related to responsible gaming.
Email support
Write to us for deposit limits, time-outs, or self-exclusion. We aim to respond quickly.
All your communications are kept completely confidential. Acknowledging a problem takes courage — seeking help is not a weakness.
Frequently asked questions
Enjoy the entertainment, responsibly
Play all games at 8ffb safely and responsibly. Our support team is always here for any questions you may have.